1win Payments in South Africa: Deposit and Withdrawal Guide

The platform supports South African Rand (ZAR) as a primary currency, allowing players to perform transactions without incurring currency conversion fees. The payment system integrates traditional banking methods, modern digital wallets, and cryptocurrencies, operating under the regulations of a Curacao gaming license to ensure transaction security.

Deposit Methods and Limits

1win offers a variety of deposit options, ensuring that users can fund their accounts instantly. The platform does not charge commission fees for deposits, although third-party payment providers might apply their own transaction costs.

Local Banking and Instant EFT

To accommodate South African players, 1win supports local banking solutions that facilitate direct transfers from bank accounts.

• Instant EFT: This method allows for secure, immediate transfers from major South African banks. The minimum deposit is typically around 50 ZAR, with a maximum limit of approximately 9,000 ZAR.
• Ozow: A popular automated EFT payment service that enables instant payments using internet banking profiles. The minimum deposit is 50 ZAR.
• SnapScan: A mobile payment solution where users pay by scanning a QR code. The transaction limits generally range from 50 ZAR to 10,000 ZAR.
• MyBux: A voucher-based system often used for smaller transactions, with a low minimum deposit entry of 19 ZAR.

Bank Cards

Traditional credit and debit cards remain a primary funding source.

• Visa and Mastercard: These are widely accepted for deposits. The minimum deposit amount typically starts at 20 ZAR to 192 ZAR depending on the specific card processor used at the time.

Digital Wallets (E-Wallets)

E-wallets provide a layer of privacy and speed, separating betting funds from primary bank accounts.

• MoneyGo: A digital wallet offering instant deposits with limits ranging from 100 ZAR to 200,000 ZAR.
• Perfect Money: Another supported e-wallet that allows for deposits starting around 96 ZAR.
• AstroPay: A virtual prepaid card service with a minimum deposit of approximately 96 ZAR.

Cryptocurrencies

1win supports a broad range of cryptocurrencies, which are favored for their high transaction limits and anonymity.

• Supported Coins: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Tron (TRX), Litecoin (LTC), and others.
• Limits: Minimum deposits vary by coin volatility but generally start around the equivalent of 192 ZAR. Maximum limits are significantly higher than fiat methods, often effectively unlimited.

How to Make a Deposit

The deposit process is designed to be straightforward:

1. Log In: Access your 1win account via the website or mobile app.
2. Navigate to Deposit: Click the "Deposit" button, typically located at the top of the interface.
3. Select Method: Choose your preferred payment option (e.g., Ozow, Visa, Bitcoin) from the list.
4. Enter Amount: Input the desired deposit amount, ensuring it meets the minimum requirement for that specific method.
5. Confirm: Complete the transaction by providing necessary details (card number, wallet address, or banking login) and confirming the payment.

Withdrawal Methods and Processing Times

Withdrawals at 1win are processed through similar channels as deposits. To prevent money laundering, the platform generally requires users to withdraw funds using the same method used for depositing, where possible.

Withdrawal Options

• Cryptocurrency: This is often the fastest withdrawal method. Payouts via Bitcoin, Tether, or Ethereum can be processed within minutes to a few hours. The minimum withdrawal for crypto is around 295 ZAR.
• E-Wallets: Withdrawals to wallets like Perfect Money are typically processed within 24 hours.
• Bank Transfer: Users can withdraw directly to their South African bank accounts. This method is reliable but slower, taking between 1 to 5 business days depending on inter-bank processing times.

Verification Requirements (KYC)

Before a withdrawal can be processed, 1win mandates identity verification (Know Your Customer/KYC). This is a standard security measure to prevent fraud. While users can deposit and play immediately after registration, verification is usually required before the first withdrawal. Once the account is verified, subsequent withdrawals are processed faster.

• Required Documents: Users must submit a valid government-issued ID (passport or driver's license) and proof of address (utility bill or bank statement).
• Timing: Verification is typically completed within 24-48 hours after document submission.

Transaction Security

1win employs advanced security protocols to protect financial data.

• Encryption: All transactions are secured using high-level SSL encryption, ensuring that banking details and personal information remain confidential.
• Fraud Prevention: The platform monitors transactions for suspicious activity and adheres to strict anti-fraud policies.

Payment-Related Bonuses

Making a deposit often triggers specific promotional offers.

• Welcome Bonus: New players receive a 500% bonus spread across their first four deposits. This bonus is credited automatically upon a successful deposit.
• Mobile App Bonus: Users who install the mobile app and sign in may receive a bonus (e.g., 200 1win Coins), which can be used for betting.

Troubleshooting Payment Issues

If users encounter issues with deposits or withdrawals, 1win provides several support channels.

• Live Chat: Available 24/7 for immediate assistance with transaction queries.
• Email: For more complex issues or document submission, users can contact the support team via email.
• Common Issues: Delays are often caused by incomplete verification or bank processing times. Ensuring all KYC documents are submitted can resolve many withdrawal holds.